We’re in the business of building a trusting relationship with you.
Too often are people bounced around from one company to the next in search of a solution to their problems. We alleviate that pain by using our proprietary accuracy and efficiency tools to provide you the knowledgeable and attentive service that is lacking in the industry.
We take the time to understand your barriers and find the most technically appropriate solution possible to decrease the time required of you to solve the problem yourself.
VSI Benefits
Companies use us to consolidate their valve needs, giving the customer greater transparency and a single point of contact for coordination on delivery.
Remove the hassle of dealing with huge manufacturing companies.
Reduce the amount of coordination required between multiple vendors.
Provide both engineering and procurement knowledge.
VSI Differentiators
We ask the right questions and work to understand the customer’s problem or goal to find the most technically accurate and most cost-effective solution.
The regional representative for VRG Controls, a pipeline control valve and instrumentation manufacturer.
We have access to over 300 product lines and manufacturers allowing brand neutrality in nearly all of our product lines.
Someone here will ALWAYS pick up the phone and respond to you within hours.
We treat the customer’s problem with urgency.
We provide a confluence of technical expertise and supply chain knowledge.
We are invested in the customer’s goal beyond the point of sale.
Core Values
Personal Responsibility
We take ownership for our customers’ outcomes as if they were our own. We maintain an atmosphere of positivity and integrity in both internal and external interactions. Regardless of the situation or scenario, we treat everyone with respect and courtesy. As a result, we take the necessary time and energy to support our customers and suppliers to overcome challenges. We communicate proactively and transparently at all times. We do what we say we are going to do.
Accuracy
We pay attention to every detail in all aspects of our work. The information that goes to our constituents is incredibly reliable. We pride ourselves on very rarely making mistakes that impact our customers and, if we do make a mistake, we employ our other core values to correct that mistake. Therefore, our customers trust us as technical experts.
Hustle
We prioritize forward thinking and act decisively without waiting for situations to compel action. We anticipate future needs or challenges and address them before they become pressing issues. Preparedness and proactive engagement are essential to our success. We remove bottlenecks in our processes and build systems that push others to hustle too.
Resourcefulness
We identify creative solutions for any project. By leveraging our collective expertise, we offer suggestions that will reduce cost, increase efficiency, or speed up delivery. We seek out innovative methods and embrace adaptability and continuous improvement. Our commitment to expanding our knowledge and capabilities ensures we simplify challenges, elevate standards, and keep our partners ahead of the game.
Dependability
We go beyond surface details in requests and datasheets to ensure that we uncover all of the variables in a problem, not just the obvious ones. Our approach ensures that we always seek opportunities for cost savings and more efficient or effective technical solutions. Our team structure guarantees a consistent experience across the board and customers can expect the same quality of information from any member of our team. We are an intermediary that actually adds value between manufacturers and those using their products. Our commitment to consistency ensures every interaction is predictable, reliable, and tailored to provide the best possible outcome for our clients.
